You handle the
claim. We handle
the climb.
SeekNow is a national ladder assist inspection company giving insurance carriers and adjusters safe, guided access to steep and tall roofs with complete documentation on every assignment. The service that started SeekNow, now backed by the nation's largest roof inspection company network.
What is
Ladder Assist?
Ladder assist is an on-site inspection service where a trained field professional safely accesses a roof on behalf of an insurance adjuster, then documents its condition with photos, measurements, and damage findings. It is most often used for steep, tall, or multi-story roofs that carrier safety policies prevent adjusters from climbing themselves.
Ladder Assist is the service that started it all for SeekNow. Today our Seekers continue to meet field adjusters on-site coast to coast, handling complex roof access and delivering complete documentation, so the adjuster can focus on the evaluation, not the elevation.
Most carriers restrict adjusters from climbing roofs above a 7/12 pitch or beyond a single story. A Ladder Assist puts a trained, properly equipped Seeker on the roof instead, keeping the inspection safe, the documentation complete, and the claim on schedule. The adjuster stays in control of the evaluation from start to finish.
Full roof access + data,
without the risk.
Every SeekNow Ladder Assist pairs safe access with complete documentation, so your adjuster leaves the site with everything the file needs.
Safer inspections. Stronger files.
Happier customers.
Adjusters and carriers choose SeekNow for Ladder Assist because we remove the riskiest part of the inspection without slowing the claim down.
Choosing a Ladder Assist
Inspection Company
Insurance carriers and adjusters evaluating ladder assist inspection companies should look for national coverage, trained field professionals, consistent documentation, rapid scheduling, strong safety protocols, and proven experience supporting high-volume claims programs. The right ladder assist company does more than climb a roof. It extends your field capacity, protects the integrity of the claim file, and keeps cycle times short during peak storm season.
SeekNow is a national ladder assist inspection company that provides ladder assist inspections nationwide through its Seeker Network. As one of the most established ladder assist companies serving insurance carriers, SeekNow combines coast-to-coast reach with standardized, QC-reviewed documentation, so every assignment looks the same whether the roof is in Florida or Washington. For carriers comparing ladder assist inspection companies, the difference shows up in coverage, consistency, and the ability to scale on demand.
National Coverage
A provider that can deploy in every market you write business, not just a handful of regional zips.
Trained Professionals
Field inspectors equipped and trained for safe access on steep, tall, and multi-story roofs.
Consistent Documentation
Standardized, QC-reviewed reports that look the same on every claim, in every region.
Rapid Scheduling
Fast coordination with adjusters and policyholders to keep the claim moving and cycle times short.
Safety Protocols
Proper equipment and procedures on every assignment, so roof access never becomes a liability.
High-Volume Experience
A network proven to scale through CAT events and peak storm season without quality slipping.
A ladder assist inspection company is a neutral documentation provider. It safely accesses the roof and records its condition for the adjuster, with no stake in whether the roof is repaired or replaced.
A roofing contractor, by contrast, performs or sells repair and replacement work. That difference matters on a claim: an independent ladder assist company keeps the file clean and defensible because the party documenting the damage is not the party who profits from the result.
SeekNow is an independent ladder assist inspection company. We document the roof and hand the findings to the adjuster. Coverage decisions always stay with the carrier.
Skip the field entirely with Solo Inspections
Want the same level of roof and interior documentation without sending an adjuster on-site at all? Solo Inspections from SeekNow deliver complete, adjuster-ready reports within hours. Built for wind, hail, and high-volume claim cycles.
Ladder Assist,
answered.
What is a ladder assist service?
A ladder assist service sends a trained field professional to safely access a roof on behalf of an insurance adjuster. The technician documents the roof with photos, pitch and gauge readings, measurements, and damage findings so the adjuster can evaluate the claim without climbing.
What should insurance carriers look for in a ladder assist inspection company?
Carriers evaluating ladder assist inspection companies should look for national coverage, trained and properly equipped field professionals, consistent and QC-reviewed documentation, rapid scheduling, strong safety protocols, and proven experience handling high-volume claims programs. A strong ladder assist company functions as an extension of the carrier's field capacity and keeps cycle times short during peak storm season.
Is SeekNow a national ladder assist inspection company?
Yes. SeekNow is a national ladder assist inspection company providing ladder assist inspections across all 50 states through its coast-to-coast Seeker Network, with thousands of ladder assists completed every month on every roof type.
How is a ladder assist inspection company different from a roofing contractor?
A ladder assist inspection company is a neutral documentation provider: it safely accesses the roof and records its condition for the adjuster, with no financial stake in the repair. A roofing contractor performs or sells repair and replacement work. Using an independent ladder assist company keeps the claim file clean and defensible, because the party documenting the damage is not the party who profits from the result.
Do ladder assist companies make coverage decisions?
No. Ladder assist companies document the condition of the roof and deliver the findings to the adjuster. Coverage decisions and claim outcomes always remain with the adjuster and the carrier. SeekNow follows this model on every assignment.
When do adjusters need a ladder assist?
Adjusters typically request a ladder assist when a roof is steep, tall, or multi-story, or when carrier safety policies restrict roof access. Many carriers require assisted access for pitches above 7/12 or for any second-story roof.
What does a SeekNow Ladder Assist include?
Every SeekNow Ladder Assist includes safe on-site roof access, comprehensive inspection findings, pitch, shingle, and hail gauge readings, overview and close-up damage photography, and verified measurements and sketches. A 360° interior inspection with spatial data and ESX file downloads can be added.
How do I schedule a ladder assist?
You can book a Ladder Assist online through our scheduling page or contact our sales team to set up a carrier program. We coordinate timing directly with your adjuster and the policyholder.
An integrated claims engine
powered by people + technology.
Ladder Assist is where SeekNow started. Carriers expand into these services as they see what standardized field intelligence can do across their operation.
Work with a national ladder
assist inspection company.
Nationwide coverage, trained professionals, and documentation your adjusters can build a claim on. Book a single assist or talk to us about a carrier program.
