About SeekNow
Ground truth.
Real people.
Better decisions.
SeekNow connects people in the field with technology that turns property conditions into clear, usable insights for insurance and real estate teams.
Our story
Built in the field.
Built to move
decisions forward.
SeekNow began in 2012, when Russ Carroll set out to support insurance adjusters with ladder assists. The idea was practical: get the right people to the property and give the person making the decision the information they need.
That work grew into a coast-to-coast network supporting insurance claims, residential portfolios, and commercial properties. Today, our services span property inspections, 360 capture, reporting, estimating, and emergency response.
Our purpose remains the same: help people understand what is happening at a property so they can move forward with confidence.
Our vision
To become the trusted foundation for every property decision.
Our mission
We turn real-world property conditions into clear, trusted decision-ready insights at scale.
The Seeker network
Local expertise.
A shared commitment
to ground truth.
Seekers are the independent field professionals at the heart of SeekNow. They visit properties, document conditions, and capture the details our customers need for the next decision.
They bring experience and local knowledge. We connect their work through defined inspection scopes, consistent capture practices, and technology that supports quality from the field to the final report.
People who know the field
Independent professionals bring hands-on experience and knowledge of the communities they serve.
Consistency across locations
Defined scopes and structured capture help customers work with clear, comparable property information.
Coverage that can flex
A connected field network supports everyday assignments and changing demand across markets.
How we work
People capture the facts.
Technology helps them travel.
The value of a property inspection is what it helps someone do next. Our model connects field expertise, consistent documentation, and usable results.
Start at the property.
Seekers document real conditions through on-site observation, photos, and measurements aligned to the assignment.
Make the details consistent.
Defined workflows and technology-enabled quality review help turn field observations into organized property information.
Support the next decision.
Reports, visual documentation, and estimating services help claims and property teams put those facts to work.
Our values
How we show up.
What we stand for.
The commitments that guide our work, our relationships, and the way we build SeekNow together.
We show up when it matters most.
Urgent situations get real attention. We step in during high-pressure moments and balance responsiveness with thoughtful prioritization.
We do the right thing, even when it's hard.
We are honest about mistakes and limitations, early and directly. We protect trust over short-term wins and raise concerns regardless of role.
We own outcomes and finish the job.
We take responsibility for results, not just activity. Commitments are honored or consciously renegotiated, never silently dropped.
We move fast, with discipline.
Decisions are made with available information and revisited as needed. Speed is paired with clear ownership. We favor progress over perfection.
We get better every week.
We actively seek feedback and act on it. Processes, tools, and ways of working are continuously improved. Leaders expect growth, not static competence.
We shape what's next, together.
We identify market gaps before they become obvious and build new capabilities in close partnership with customers and teammates.
Work with SeekNow
Ground truth that
keeps life moving.
Put our field network and technology to work for your claims team or property operation.
