Insurance claims inspections

Better field data.More confident claims decisions.

Support your adjusters with consistent property inspections, photos, measurements, and reports. SeekNow brings coast-to-coast field capacity and connected technology to daily claims and catastrophe response.

Solo inspections · Ladder assist · Interior inspections · Estimating

A SeekNow field professional photographs property conditions
Seekers document. Adjusters decide.
1,000+
Independent field professionals
3,000+
Daily inspections across SeekNow
Coast to coast
Coverage for your claims operation
One platform
Standardized capture with Maestro

Choose your field support

Insurance inspection services
that fit the assignment.

Send a Seeker to document the property, support your adjuster on-site, or capture the specific information a file needs.

360° interior inspections

Bring the interior into view with navigable 360° imagery, floor plans, and room-level documentation for remote review.

Explore interior inspections

Non-weather water inspections

Document conditions associated with plumbing leaks, appliance leaks, and other non-weather water claims using interior capture and measurements.

Explore water inspections

Shortstop inspections

Get focused, exterior-only documentation when a file needs photos and basic measurements of a specific item.

Explore Shortstop

Emergency roof tarping

Coordinate temporary roof protection and property documentation after a storm through the same field partner.

Explore emergency tarping

Ground truth your team can use

Give adjusters a stronger file to work from.

An unclear photo or missing measurement can send a file back for more information. SeekNow connects field capture, quality checks, and organized reporting to support the next decision.

  • For adjusters: clearer property context

    Review photos, measurements, and observations together. Spend more time evaluating the claim with the facts in view.

  • For claims leaders: a consistent process

    Maestro guides capture across the field network, helping teams work from structured information across assignments and markets.

  • For your operation: flexible field capacity

    Support changing claim volumes through one relationship for inspections, roof access, estimating, and emergency tarping.

What goes into a useful claim file

Property photos
Overview and detail images that put observations in context.
Measurements & dimensions
Field measurements and spatial information for the requested scope.
Documented conditions
Structured findings that describe what was observed at the property.
Interior visibility, when selected
360° imagery and floor plans to support review beyond a flat photo set.

Deliverables vary by service and scope. Coverage and claim decisions remain with the adjuster and carrier.

Daily claims + catastrophe response

When claim volume rises,
your team needs backup.

Build your field response around a network that supports claims every day. SeekNow helps coordinate inspections and emergency roof tarping when a storm changes the workload.

A field plan your team can put to work

  1. Align on the assignment

    Define locations, service needs, priorities, and reporting requirements with our team.

  2. Coordinate field support

    Match the inspection scope to available field capacity and site access.

  3. Keep the documentation consistent

    Use a shared capture workflow as claim volume shifts across affected markets.

FastEstimate™

From field findings
to an adjuster-ready draft.

FastEstimate turns SeekNow inspection data into a draft estimate, giving adjusters a starting point built from the field findings.

  • Review the draft and surfaced deviations.
  • Adjust the estimate using professional judgment.
  • Move it forward after review, with the adjuster in control.
SeekNow estimate interface displaying inspection findings and draft line items
Field capture creates the foundation. Your adjuster makes the decisions.

Need estimate-writing support?

SeekNow also offers estimate-writing services with experienced estimators for files that need hands-on support. Talk to our team about the scope and workflow.

Explore estimate writing

Common questions

Build field support
around your workflow.

Start with one assignment or talk with our team about a carrier program, reporting needs, and CAT planning.

What is the difference between Solo inspections and ladder assist?

With a Solo inspection, a Seeker documents the property for an adjuster to review remotely. With ladder assist, a Seeker supports a field adjuster on-site with roof access and documentation.

Does SeekNow make coverage or settlement decisions?

Seekers document property conditions and provide field findings. The adjuster and carrier evaluate the information and make coverage and claim decisions. FastEstimate produces a draft that the adjuster reviews and can adjust.

How quickly can an inspection be completed?

Timing depends on the service, location, site access, weather, and current demand. Our team can discuss scheduling and delivery expectations for your assignment or carrier program. Start a service request or discuss program requirements.

Can SeekNow support daily claims and CAT events?

Yes. SeekNow supports routine claims and catastrophe response through its coast-to-coast field network. Talk with our team about affected locations, priorities, inspection scope, and emergency tarping needs.

Is FastEstimate included with every inspection?

FastEstimate is an add-on. Supported scopes and workflow requirements should be confirmed for your program. Explore FastEstimate for product details, or choose estimate-writing services for hands-on estimating support.

Ground truth that keeps life moving.

Give your claims team
the field support it needs.

Tell us where you need coverage, what your files need, and how your team works. We’ll help you map the right services to your operation.