SeekNow for insurance adjusters

Field support for the claim in front of you.

Schedule the property inspection you need, get consistent field documentation, and keep control of the claim decision from start to finish.

Schedule an inspectionChoose a service
Two SeekNow field professionals ready to support insurance adjusters
New to SeekNow?Start with the service you need. We coordinate the field visit and return the results for your review.

Choose your service

The field support your claim needs.

From an adjuster-accompanied roof visit to full exterior and interior documentation, choose the scope that matches the file.

Full claim documentation

Wind and Hail Inspections

Roof and exterior documentation for desk review, including photos, measurements and structured findings.

Explore Wind and Hail Inspections

On-site adjuster support

Ladder Assist

Safe roof access and condition documentation while you remain in control of the claim evaluation.

Explore Ladder Assist

Protect the property

Emergency Roof Tarping

Property protection after a weather event with before-and-after documentation and completion reporting.

Explore Emergency Roof Tarping

Move from field to estimate

Estimate Writing

Human-reviewed estimate writing informed by the inspection findings and your program requirements.

Explore Estimate Writing

Your first SeekNow assignment

Know what happens next.

The exact workflow depends on your carrier program and selected service. The basic path stays simple.

Start a request

  1. Submit the assignment.

    Provide the property, contact and service details required for your program.

  2. We coordinate the field visit.

    SeekNow works through the appropriate scheduling process for the assignment, including homeowner coordination where enabled.

  3. A Seeker documents the property.

    An independent field professional completes the selected scope through a consistent capture workflow.

  4. You receive the inspection output.

    Review the photos, measurements and findings, then make the coverage and claim decisions.

Your carrier's workflow comes first.

Access, scheduling, delivery format and available add-ons can vary by carrier program and assignment type.

What you receive

Property information organized for review.

The selected service determines the exact deliverables. SeekNow structures the field information so you can understand what was observed and decide what happens next.

01

Photo documentation

Images organized around the selected inspection scope.

02

Measurements and context

Measurements, pitch, floor plans or spatial context where included.

03

Structured findings

Current property conditions documented for review.

04

Options for the next step

Add estimate writing or FastEstimate where available.

Deliverables vary by service, scope and carrier program.

SeekNow field professional capturing property documentation for an insurance adjuster
SeekNow Seeker carrying inspection tools in the field

The Ground Truth Network

A person in the field. A consistent process behind them.

Every SeekNow inspection starts with a Seeker, an independent field professional who documents the property through the scope assigned by your claims team.

SeekNow connects that local field work through shared technology, defined capture workflows and quality controls designed to make the results complete and usable.

1,000+ field professionalsLocal field capacity connected across the network.
Coast-to-coast coverageSupport across the lower 48 states.
Professional presenceA respectful experience at the policyholder's property.
Adjuster controlSeekers document. Adjusters evaluate and decide.
Meet Our SeekersExplore insurance solutions

Technology that supports the work

Less coordination. A stronger starting point.

Availability depends on your carrier program, service and assignment.

FastScheduler

Give homeowners a direct way to coordinate.

Where enabled, FastScheduler provides a self-service scheduling path and keeps the appointment process connected to the assignment.

  • Homeowner self-scheduling
  • Assignment-connected updates
  • Less manual coordination
Explore FastScheduler →

FastEstimate

Start the estimate with field findings in place.

For eligible asphalt-roof inspections, FastEstimate turns structured SeekNow field data into an editable draft for adjuster review.

  • Draft generated from captured field data
  • Editable line items
  • Adjuster review and control
Explore FastEstimate →

Common questions

Before you schedule.

Need help choosing a service? Contact us and we will help route the request.

Contact SeekNow
What types of inspections can an adjuster schedule?

SeekNow supports wind and hail inspections, Ladder Assist, 360° interior inspections, non-weather water inspections, emergency roof tarping and estimate writing. Availability and deliverables depend on the carrier program and selected scope.

Does SeekNow make coverage or claim decisions?

No. Seekers document property conditions and return the selected inspection output. The adjuster and carrier evaluate the information and make coverage, scope and claim decisions.

Will SeekNow coordinate with the policyholder?

SeekNow supports scheduling workflows based on the carrier program and assignment. FastScheduler can provide homeowner self-scheduling where it is enabled.

Do I need to attend the inspection?

That depends on the service. Ladder Assist commonly supports an adjuster who is on site, while Solo and other inspection services may be completed without an adjuster at the property. Follow the requirements of your carrier program.

How will I receive the results?

Delivery method and format depend on your carrier's workflow and the selected service. SeekNow organizes the documentation for review and can support connected workflows based on the program.

Who should I contact about an existing assignment?

Use the SeekNow contact page to find the appropriate support option. Include the assignment details requested by your program so the team can help route the issue.

Move the claim forward with ground truth from the field.

Schedule the service you need now, or talk with our team about a carrier program.

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